FAQ
Frequently Asked Questions
Find answers to the most common questions about our tree services. Don't see what you're looking for? Our team is happy to help.
Contact usCan you help with storm damage cleanup?
Yes. We remove fallen trees and broken branches and clear storm debris. For an emergency, call 815-742-5689 any time.
Why should I choose Tree Care Enterprises?
We have cared for trees in the Stateline area since 1978. Our team includes ISA Certified Arborists, and our company has held TCIA Accreditation since 2007.
What are the benefits of tree pruning?
Pruning removes dead or damaged branches, improves clearance, and helps young trees develop a sound structure. The cuts depend on the tree's species and condition.
How do I schedule an appointment?
Call 815-965-5757 or request a free estimate through the website. Our office will arrange a visit with an arborist.
Is your company accredited?
Yes. We have held Tree Care Industry Association (TCIA) Accreditation since 2007. The review covers safety, training, equipment, and business practices.
Do you offer custom landscaping services?
Yes. We design and install patios, retaining walls, planting beds, landscape lighting, and irrigation systems.
What makes your mulch and topsoil different?
We produce mulch and topsoil in-house, using tree trimmings and debris from our work. Call for availability and help choosing materials for your project.
Can you remove large or hazardous trees?
Yes. Our crews use aerial lifts, rigging, and crane support where needed. We assess the tree, nearby structures, and equipment access before planning the removal.
Do you treat tree pests and diseases?
Yes. Our arborists diagnose and treat problems including emerald ash borer and needle cast. The treatment depends on the cause and the tree's condition.
What safety measures do you follow?
Our crews train in first aid, CPR, equipment use, and tree work procedures. We also participate in TCIA's Certified Treecare Safety Professional (CTSP) program.
Do you provide free estimates?
Yes. Call or use the estimate form to arrange a site visit. We provide a written estimate before you approve the work.
What areas do you serve?
Rockford and the surrounding Stateline communities in Illinois, plus Lake Geneva, Williams Bay, Fontana-on-Geneva Lake, Walworth, and Genoa City in Wisconsin.
How long has Tree Care Enterprises been in business?
John Richards founded Tree Care Enterprises in 1978. We have served the Stateline area ever since.
What services does Tree Care Enterprises provide?
Tree pruning, removal, pest and disease treatment, emergency tree work, landscaping, irrigation, lawn maintenance, and commercial snow removal. We also produce mulch and topsoil.
Do you offer emergency tree services?
Yes. Call 815-742-5689 for storm damage or a hazardous tree. Our emergency line is available 24/7.
Are your arborists certified?
Our team includes ISA Certified Arborists. You can find their names and certification numbers on our team page.
Book today
Still have questions?
Give us a call or request a free estimate online. Our office will be in touch within one business day to schedule a visit from one of our certified arborists.